DIVISION: Information Systems ORGANIZATION: Company
LOCATION: City ABC DATE: Month
Director develops and maintains an effective IS/telecomm organization through
office automation, computer system services, data and voice communications.
JOB MAGNITUDE (Annualized):
Total Company ABC Staff: 1,000
Total Department Staff (FTE): 40
Information Systems Budget: $1.5M
Director reports to the Vice President of Finance.
are six (6) management positions reporting to the Director: Manager of IS
Operations, Manager of Applications, Manager of Projects, Manager of
Telecommunications, Manager of Switchboard, and Manager of Technology
NATURE OF WORK AND JOB SCALE:
key responsibility of the Director is to track the needs of the corporation and
manage its IS investments carefully by maximizing the rate of return and
abreast of IS developments in other industries is key as well. The Director
maintains relationships with a number of external agencies, corporations and
consultants. It is recommended that
you list the contacts here.
Director ensures that the department is committed to service and performance,
setting goals that re congruent with key stakeholders, and consistently meeting
or exceeding these goals. The Director sets the environment, establishes the
roles and responsibilities of each staff member, sets the overall direction of
the department, and empowers, coaches and encourages the team to perform.
Director coaches the management team to establish user groups that guide the
tactical operations of each of the major areas of IS. As a result, the
Director develops relationships with the IS managers and manages expectations
at all levels in the organization. A flawed implementation due to a flawed
needs-assessment can be costly in terms of time and resources spent.
an IS strategic plan, monitors its implementation, evaluates its progress and
makes amendments and improvements where necessary.
performance measurements and reports on performance on a regular basis.
and publishes all services offered by IS.
levels of service with stakeholders for each service.
policies and procedures for IS operations
the annual IS budget and secures funding.
position requires minimal physical effort and is not subject to occupational
health and safety risks.
induced by managing high volumes of demands, many conflicting coupled with
intense projects with tight deadlines.