DIVISION: Human Resources ORGANIZATION: Company
LOCATION: City ABC DATE: Month
Director plans, develops, organizes and manages labor relations services for
Company ABC. The Director fosters a cooperative labor relations environment
consistent with the mission, values and objectives of ABC.
JOB MAGNITUDE (Annualized):
Company ABC Staff: 1,000
Department Staff 6
Department Budget $300,000
Director reports to the Vice President of Human Resources.
are 12 full time positions reporting to this position:
Labor Relations Consultants: Responsible for coordinating and implementing
labor relations programs for ABC. Consultants develop policies and procedures
and provide technical advice and conflict resolution expertise.
Secretaries: The Confidential Secretaries provide confidential secretarial
support to the Director and professional staff within Labor Relations in order
to help them carry out their duties and responsibilities.
NATURE OF WORK AND JOB SCALE:
Director ensures the workplace is both positive and effective by providing
comprehensive and efficient labor relations services. Services provided by
Labor Relations include:
bargaining with each of ABC’s unions
collective agreements, including grievance resolution & conflict resolution
and administrating labor relations policies
Director participates in negotiations as a spokesperson or committee member,
prepares and presents recommendations to the Board required for ratification,
and ensures all agreements are implemented as required.
work environment is very complex. One major challenge is developing a Human
Resources strategy as ABC works through massive organizational change through
restructuring and layoffs. The strategy will involve the consolidation of
human resource policies and procedures and continued consultation with
managers, senior administration and external stakeholders.
position is responsible for developing and implementing consistent human
resource policies and procedures and providing human resource policy and labor
relations advice to managers.
Director ensures the communication climate between all staff and union
representatives is positive and promotes positive labor/management relations.
This position takes a proactive approach to problem solving and ensures regular
union-management meetings are conducted with each union. The Director develops
programs aimed at improving labor relations and solves complex labor relations
problems requiring innovative solutions.
Director hires, supervises, orientates, evaluates, disciplines and dismisses
all departmental staff. The Director establishes and prioritizes goals,
objectives, services and continuous quality improvements to service delivery.
The Director prepares and monitors the department operating and capital budget
and controls all expenditures.
and administers labor relations programs, policies and procedures.
ABC is protected in all matters of labor relations.
industrial harmony through prompt, correct and consistent application of the
proactive problem solving strategies.
negotiates settlement of union agreements.
collective agreements are administered consistently and equitably.
sound labor relations advice and assistance to all levels of management.
and directs grievance resolution with respect to all collective agreements.
collective agreements and advises the Vice President on the implication for
resource management and expenditures for ABC.
labor relations skills for managers by developing and implementing training
with Information Systems to develop and implement an HRIS.
professional labor relations staff who are faced with heavy workloads.
quality services within a changing environment and financial restrictions.
develop and maintain a healthy and stable labor relations climate in a very
complex and unstable environment.
plan, coordinate, implement and develop sound human resource strategies and
policies for a national company with multiple unions.
remain knowledgeable of the most current trends in labor relations in order to
provide an effective service to ABC.
within the organizations include all levels management, union executives and
staff. Externally, the Director meets with other human resource professionals
to discuss policy and legal issues, and trends.