ABC recognizes that medical or emotional problems can affect job
performance.The Employee Assistance
Program (EAP) is available to helps employees deal with problems that might
impact their working and personal lives.
services are available to all regular full-time and regular part-time
employees. Services are also available to individuals living within the same
household of a covered employee.
provides up to assessment and counseling sessions free of
charge per person, per incident.
can use EAP in two ways:
a problem within the basic services outlined above.
other professional programs or services that may be useful.
assessment helps the employee determine the nature of the problem.
helps the employee recognize problems and offers resolution options.
referral function helps the employee identify additional resources beyond EAP.
consultation service provides supervisors with a resource outside ABC.
training service helps supervisors and employees to identify problems early.
who choose to use EAP on their own initiative should contact EAP directly.An EAP counselor will work with the employee
confidentially. The EAP counselor may refer the employee to external resources
for problems that are beyond the scope of EAP.Information given to the counselor is completely confidential.
employee’s supervisor can be involved in an EAP referral.It is not the supervisor's job to attempt to
diagnose any such problems.A reasonable
course of action would be a reminder to the employee of the EAP the value of
participating in the program.
of Employment Referral
supervisory referral to EAP requires an employee to participate in EAP as a
condition of continued employment. This referral is made only in extreme cases.
referral cannot be made unless the discipline process has been used and is not
successful, unless the problem is an emergency. Human Resources must approve
these referrals in advance and must be noted in the employee’s personnel file.
to or participation in the EAP is not a formal step in the disciplinary
an employee’s job performance continues to deteriorate and no apparent effort
to address the problem is made, the supervisor has the authority to take
disciplinary action. Progressive discipline can always be used in addition to
an EAP referral for an employee with performance issues.
service is confidential and records will not be kept in the employee's
personnel file except to document a condition of employment referral.There is no risk of job loss as a result of
participating in this program.
ABC considers normal scheduled work hours spent with an EAP counselor as sick
leave or personal leave. If an employee wants to use the program anonymously,
vacation time can be used.
an employee is referred for services beyond EAP, working hours spent away from
work will be treated as sick leave or personal leave.