DIVISION: Organizational Health ORGANIZATION: Company
LOCATION: City ABC DATE: Month
Organization Development consultants provide consultation services that support
the culture of Company XYZ in order to meet the organization’s mission and
goals. The consultants plan, develop, implement and evaluate organizational,
leadership and training and development programs and services.
JOB MAGNITUDE (Annualized):
Company ABC Staff: 1,000
position is one of six (6) positions reporting to the Director of Organization
others include two (2) Confidential Secretaries. There are no subordinates
reporting to this position.
NATURE OF WORK AND JOB SCALE:
Consultants work with the Board of Directors, Senior Leadership, management and
staff to fulfill the mission and goals.
incumbents are internal consultants. Clients include the Board, Senior
Leadership, managers and employees.
the causes of issues or problems;
high quality decision making;
appropriates processes for organization improvement and optimization;
and coaching skill development of clients.
and diagnose situations, including data gathering, research and data analysis.
and recommend appropriate strategies to address issues/problems/opportunities
identified during assessment and diagnoses.
strategic planning, quality improvement, decision-making, organization
improvement and change.
and assist managers and staff with change management.
culture change by helping others learn about culture, its role, and how it is
with staff to create a culture that supports learning by creating ways for
self-managed learning and ways for people to share what they have learned.
XYZ’s strategies with the infrastructure by advising leaders on the coordinated
development of the infrastructure so that it can support the implementation of
competencies required performing the job duties:
listening and feedback skills
to adapt to the needs of clients
to the idea of ongoing learning
in addressing client issues
on clients’ needs
to build influence with clients
assist clients with problem identification and definition and negotiate
collection: assess required information, obtain information from various
sources and conduct analysis and interpretation
recommend strategies based on analysis, develop action plans with clients,
monitor progress and respond to changes and make adjustments
evaluate outcomes and follow-up as appropriate
group processes and/or discussions
to detect when intervention is not effective
to assist others to shape culture
to facilitate strategic planning
managers/employees to effectively lead change
thinking: conceptualizing, applying, analyzing, synthesizing, and evaluating
to coach others in skill development
is loosely defined intangible. The Consultant makes decisions based on general
principles with little or no precedent
are conducted in a complex, multi-disciplinary environment
are required to analyze complex situations and develop innovative solutions
frequently work with departments and groups where relations are strained and
achieving consensus is difficult
must provide instruction based on Organization Development principles and
theory in addition to quantitative methods. Significant mental sharpness is
required in combination with superior listening skills for facilitation
Consultant determines appropriate courses of action. The Consultant decides
which projects are viable and determines solutions in consultation with the
Internal: Consultants work closely with the other branches in the Human
Resources. Consultants also consult with other educators to coordinate
initiatives throughout XYZ.
External: Consultants maintain proficiency in contemporary and innovative
approaches to Organization Development through ongoing personal and
professional development and networking with other professionals. These
professional responsibilities require the incumbent’s membership and
participation in professional associations.
job requires sustained mental concentration and focus while working in difficult
environments where the parties are in conflict. The ability to quickly change
strategies in response to emerging issues/needs is crucial.
degree in OD or HR or a related field, master’s level preparation preferred.
Five to ten years of progressive experience in a related area.